![]() ![]() ![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I may be reached at ******************************, or TTY **************.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. We hope our actions herein satisfactorily address your concerns, but if we are incorrect do please feel free to contact me directly with any additional questions or concerns. Moreover, we have closed and returned the file in our office back to our client and as such, neither you nor your family will receive any further communications from our office regarding this matter.We want to thank you again for bringing your concerns to our attention, and again extend to you our apologies. ![]() In light of the information you have kindly shared, we have updated our records and notified our client of the issues raised. Our efforts center on locating probate estates and authorized representatives for an estate in order to assist with resolving outstanding bills of a decedent from estate assets, if any. To provide some background, we are a licensed entity with an A+ BBB rating specializing in estate recoveries. More importantly, please accept our most sincere condolences for the loss. These harassing and misleading calls need to stop.ĭear ******************:Thank you for bringing your concerns to our attention and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as a very sincere apology for any confusion or stress experienced, as that is never our intent. (the number stated was a number found as the company's number. The rep said the phone number of the company and when asked confirmed the company calling, the rep said the call was from Ascension Point. I rate them as a zero but the system states I must give them at least one star to submit the review. I can see why the reviews for this company are so low. This is a terrible business practice and even contacting me about some alleged debt of my family member is an FTC violation in my opinion. refused to confirm what address they had sent any alleged letter to. ![]() When the company was asked to confirm the last known address they allegedly sent some letter to, the company rep. The family member they named on the phone does not and did not leave with me or even in the same state. The company claimed it contacted me at my home phone as they claimed they mailed a letter to my family members last known residence. I never lived in the state my family member did, nor was I part of any debt that person allegedly may owe anyone. This company contacted me on my home phone seeking a debt owed by my deceased family member who lived and died out of state. ![]()
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